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Shipping Policy

1. Overview

At Lila Trendy Babyshop, we strive to deliver your orders quickly and safely. This Shipping Policy outlines how orders are processed, shipped, and delivered.

2. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order is processed and shipped, you may receive a confirmation message with delivery details.

3. Delivery Locations

Lila Trendy Babyshop currently delivers to selected regions and cities depending on courier availability.

Delivery coverage may expand as our services grow.

4. Delivery Time

Estimated delivery times may vary depending on your location:

  1. Local deliveries: 1–3 business days
  2. Regional deliveries: 2–5 business days

Please note that delivery times are estimates and may be affected by factors such as weather, courier delays, or high order volumes.

5. Shipping Fees

Shipping costs may vary depending on:

  1. Delivery location
  2. Package size or weight
  3. Courier service used

The shipping fee will be clearly displayed during checkout before payment is completed.

Occasionally, we may offer free shipping promotions on selected orders or during special campaigns.

6. Order Tracking

If tracking is available, customers may receive tracking information to follow the progress of their delivery.

If you have not received your order within the estimated delivery time, please contact us for assistance.

7. Delivery Attempts

Our delivery partners may attempt delivery more than once. If delivery fails due to incorrect address details or customer unavailability, additional delivery charges may apply.

Please ensure that your delivery information is accurate and complete when placing an order.

8. Delayed or Lost Packages

While we work with reliable delivery partners, delays may occasionally occur.

If your order appears to be delayed or lost, please contact us and we will assist in investigating the issue with the courier service.

9. Incorrect Shipping Information

Lila Trendy Babyshop is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Please review your details carefully before placing your order.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact information available on our website.

Our team will be happy to assist you.