Terms And Conditions

Terms & Conditions

Welcome to Naimart! 🎉

Hey there, shopper! Thanks for choosing Naimart — Nairobi’s favorite online marketplace. Before you dive into all the deals and steals, here’s the not-so-boring (we promise!) stuff you need to know.

1️⃣ General Vibes

1. Naimart connects you to awesome vendors and endless goodies. 🛍️
2. We might update these terms from time to time — keep an eye out! 👀

2️⃣ Ordering & Payment 💳

1. Place your order on our website or app — easy peasy!
2. Prices are in Kenyan Shillings (KES), taxes included (unless we say otherwise).
3. Payment must be done at checkout. No funny business! 😜
4. We can cancel or decline orders if something looks fishy.

3️⃣ Delivery Magic 🚚✨

1. We deliver in 24–48 hours across Nairobi. Fast, right?
2. Delivery fees vary by location and product — we’ll show you at checkout.
3. Double-check your delivery address! Wrong details = delayed goodies (and sad faces). 😢

4️⃣ Returns & Refunds 🔄

1. Not vibing with your order? You can return or exchange within 7 days (depending on vendor policy).
2. Items should be unused, in original packaging, and with proof of purchase.
3. Refunds are processed once we inspect and approve the return. 💸

5️⃣ Vendor Fun Facts 🤝

1. Vendors handle their product quality and availability.
2. Got a problem? We’ll help coordinate with the vendor to sort it out.

6️⃣ User Responsibilities 👤

1. Use Naimart nicely — no hacking, scamming, or mischief. 🚫
2. Play fair and let everyone enjoy a smooth shopping ride.

7️⃣ Limitation of Liability ⚖️

1. We do our best to keep things running, but no guarantees on 24/7 uninterrupted access.
2. We’re not liable for indirect or unexpected damages from using the platform or products.

8️⃣ Our Content 💎

1. All logos, pics, and content are Naimart’s or our partners’ (don’t steal, please!).
2. Want to use something? Ask first! 📸✋

9️⃣ Privacy Matters 🔐

1. We care about your privacy! Your info is safe with us — check our Privacy Policy for details.
2. By using Naimart, you agree to our data practices.

🔟 Law & Order ⚖️🇰🇪

1. These terms follow Kenyan law.

💬 Talk to Us!

Questions? Complaints? Jokes?

Hit us up at info@naimart.shop — we love hearing from you! 💌

Thanks for reading! Now, let’s get shopping and have some fun! 🎊🛒